SM
Suzanne Mecom
Director Of Customer Service at Script Care,
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Work Experience
2000 - Present · 25 years
Director Of Customer Service
2007 - Present · 18 years
Customer Service Supervisor
2005 - 2007 · 2 years
Account Manager
2000 - 2001 · 1 years
Company Details
51-200 Employees
Script Care, Ltd. began operations as a PBM in 1986 and is the longest operating privately held PBM in the country. Today, SCL remains a family-owned company. The combination of this consistency in executive management and our maintained independence has ensured that SCL’s business philosophy remains focused solely on our clients’ needs. Our integrated management and centralized organizational structure allows SCL to react quickly and nimbly to changing market pressures; instead of working new policies and procedures through layers of management and protocol, ideas and improvements from virtually any employment levels can be immediately evaluated by Presidents and the CEO. This adaptability was recently capitalized upon during the early stages of the creation of the Affordable Care Act (ACA); by evaluating current operating procedures and their anticipated adherence to changing policies, SCL was able to react immediately to the ACA regulations and avoid any scrambling to “catch up” to industry expectations. In doing so, we removed the possibility of placing additional stress on our clients as they worked through their own ACA compliance processes. Finally, not only does our structure allow for flexibility and adaptability, but our independence demands it. SCL does not have the outside revenue streams that can help fund underperformance in other PBMs (ie. investors, mail order spread, drug manufacturer revenue, etc.) Instead, our success is based solely on the satisfaction of current and future customers, ensuring continuous thought innovation, market research and a genuine focus on client satisfaction. In short, SCL’s size and structure creates a company that is not only proud of our ability to offer outstanding service and products, but also one that appreciates the immediate relationship that your success has our own continued operations.
Year Founded
1986
Social Media
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Industry
Pharmaceutical Manufacturing, Pharmacies & Prescriptions
HQ Location
6380 Folsom Drive Beaumont, Texas 77706, US
Keywords
Pharmacy Benefits Management340B CAREManaged CareOutsourced Business Services
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