Here’s our ten-second elevator pitch: we provide affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience. If you’re checking off boxes while you’re checking out possible partners, here’s a quick company snapshot: *Headquartered in Halifax, Nova Scotia, Canada (Halfway between the UK and California – perfectly positioned for global support) *Founded in 1994 *800+ employees in two centers (both in Canada) *Privately-owned *Offering PCI-compliant solutions *Minimum program size: 20 FTE *Languages supported for high volume programs in: English, French, Spanish. We can also support lower volume/coverage models with Portuguese, German, Cantonese and Mandarin.