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Susan Melucci
Director Of Quality Improvement at Edward M. Kennedy Community Health Center
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Work Experience
Director Of Quality Improvement
Jan 2015 - Present · 9 years and 11 months
Sep 2007 - Apr 2014 · 6 years and 7 months
Assistant Director, Patient Communications
Jul 2012 - Apr 2014 · 1 years and 9 months
Manager, Quality And Training
Sep 2007 - Jul 2012 · 4 years and 10 months
Company Details
The mission of Edward M. Kennedy Community Health Center (Kennedy Community Health) is to “help people live healthier lives.” We believe that everyone has a right to accessible, high quality, comprehensive, integrated and compassionate health care. As a community health center, Kennedy Community Health has always provided comprehensive care to its patients, who are at disparate risk for chronic disease and poor health outcomes. Our vision is to be a constantly growing, financially sound, Federally Qualified Community Health Center that: efficiently delivers high quality, accessible primary care services. becomes the health care home and provider choice of all our patients. achieves excellence in outcomes with our patients as partners. remains at the forefront of innovative health care practices. Founded in a Worcester housing project in 1972, today Kennedy Community Health has three medical facilities, two dental sites, two optometry practices and six school-based centers serving residents of Worcester, Framingham, Milford, and the surrounding communities of MetroWest and Central Massachusetts. Currently over 26,000 patients of all ages receive care and service through Kennedy Community Health’s family practice model of care, a comprehensive approach to the delivery of quality primary and urgent care, dental care, optometry, pharmacy, behavioral health, substance use treatment and social services, women’s health, HIV/AIDs treatment and services, medical specialties, nutrition counseling, laboratory, and health education programs. Kennedy Community Health is certified as a patient-centered medical home by the National Committee for Quality Assurance (NCQA), a model that supports the flow of information among medical teams, coordinating health care visits, utilizing electronic technologies for tracking and errors prevention, and providing follow-up while, most importantly, engaging patients in their care.
Year Founded
1972
Social Media
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Industry
Hospitals and Health Care
HQ Location
115 Northeast Cutoff Bldg. 2, Suite 200 Worcester, MA 01606, US
Keywords
MedicalDentalPharmacyOptometryBehavioral HealthSubstance Abuse ServicesLGBTQ ServicesHealth Insurance Outreach and EnrollmentCardiologyDermatology
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