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Surya Teja
Customer Support Team Lead at Firsthive | Customer Data Platform
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Work Experience
Customer Support Team Lead
Oct 2019 - Present · 5 years and 3 months
Customer Support Lead
Feb 2018 - Present · 6 years and 11 months
Hde
May 2017 - Aug 2017 · 3 months
Company Details
FirstHive is an Intelligent Customer Data Platform that builds Unique Customer Identities by ingesting data from all sources of customer interactions & transactions such as  ERP, CRM, Website, Social, PoS, mobile app, customer care, etc.  We are world's first CDP to use Machine Learning for building unified customer identities and layer it with actionable campaign targeting recommendations to deliver disproportionate jump in Marketing ROI. FirstHive is a privacy by design, GDPR compliant product & also delivers a cross channel campaign orchestration capability on the unified customer data set.  With FirstHive, enterprises have experienced upto 6X jump in their Marketing ROI metrices. FirstHive has customer deployments across Indo-Pacific and US regions today including in some of the leading BFSI, FMCG & Manufacturing enterprises. #customerdataplatform #customerexperience #CDPforCX #MarTech #CDP #CX
Year Founded
2019
Social Media
LinkedinFacebookTwitter
Industry
Technology, Information and Media
HQ Location
333 West Maude Avenue, Maude Ave Maude Ave Sunnyvale, California 94085-4356, US
Keywords
Marketing TechnologyCross channel marketingCustomer EngagementCustomer Data PlatformCDPSystem of IntelligenceArtificial IntelligenceMachine LearningMarketing AutomatioCustomer Experience
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