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Steven Walden
Managing Director at Strativity Group: Now Material
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Work Experience
Managing Director
Jan 2018 - Present · 6 years and 11 months
Company Details
Strativity is now Material. Follow our new LinkedIn page for more and experience the #MaterialDifference. https://materialplus.io/ At Strativity Group, LLC we do more than customer experience research and strategic planning. We take a strong, multi-disciplinary approach to customer experience strategy design and implementation. Through proprietary research tools, strategic analysis, business planning and customer experience innovation design, we help our clients operationalize profitable customer experience strategies. We measure our success by a single method: execution. We provide organizational recommendations and blueprints for innovative customer centric programs as well as education and communication plans that inspire and empower employees to deliver great experiences at every touch point. At the core of our methodology is the goal to help our clients create new value and differentiate their value proposition by providing consistently excellent customer experiences. We work with Global 2000 companies as well as emerging businesses around the world.
Year Founded
2002
Social Media
Linkedin
Industry
Business Consulting and Services
HQ Location
401 Hackensack Ave. 8th Floor Hackensack, NJ 07601, US
Keywords
Customer Experience TransformatioCustomer Journey MappingCustomer Relationship ManagementCustomer RetentioCustomer Experience StrategyCustomer Experience ConsultingChange ManagementCultural TransformatioEmployee EngagementBusiness Strategy
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