CosmoCom™, an Enghouse Interactive company, empowers enterprises and service providers to build private and public cloud contact center solutions that free customers from the boundaries imposed by traditional industry products.
CosmoCom’s unified, all-IP contact center suite provides businesses with the agility to quickly, easily and economically fulfill the most complex customer interaction management requirements of today - and tomorrow. The solution unites all customer contact locations, functions, and personnel – including outsourcers and home agents – on a single unified customer communications platform that is Virtual by Design™. Organizations can obtain the full solution benefits by deploying CosmoCom's unified contact center technology in-house, or via a service provider offering hosted contact center services. CosmoCom customers include Fortune-class enterprises around the globe, including many of the world's largest service providers. With its graceful scalability and reputation for servicing sophisticated, mission-critical applications, CosmoCom is the most selected cloud-based contact center platform to top-tier telcos worldwide. For more information, please visit www.cosmocom.com.
Industry
Telecommunications, Communication & Audio-Visual, Wireless & Telephone Equiptment, Programming companies, Software, Computers & IT
HQ Location
121 Broad Hollow Road
Melville, NY 11747, US
Keywords
contact center software