Oaklea Consulting’s goal is to help technology and services organisations to drive successful business outcomes - In the fast-growing subscription economy being customer-centric and having an excellent Customer Success strategy and operational model is essential to increasing, net retention, customer lifetime value, and revenue growth - We offer a range of services to design, build, assess/refine and manage your Customer Success approach - The speed of technological change creates a huge opportunity for consulting organisations to deliver high-value professional services. - We provide advice and guidance to help consultancy firms and embedded services organisations to improve operational procedures and automated processes that will reduce administrative overhead and enhance the quality and margins of services delivered Contact us on: Mbl: +44 (0) 7725210243 email: steve@oakleaconsulting.co.uk Twitter: @customer_succe11 and @PSA_Steve