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Stephanie Klock
Project Coordinator at Invar Technologies
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Work Experience
Project Coordinator
Jan 2024 - Present · 11 months
Project Manager
May 2013 - Nov 2023 · 10 years and 6 months
Independent Consultant
Dec 2012 - Apr 2013 · 4 months
Company Details
11-50 Employees
Full-Service IT Solutions for growing business and mission driven organizations. We build strategic technology solutions for growing companies in America that want to use the latest technologies as a competitive advantage. Common Client Problems we Solve • Slow, unresponsive, unknowledgeable technical support staff • Inadequate cybersecurity protection • Slow or unreliable network, computers, servers and/or applications • Slow and unsecured work remote setup • Slow and disconnected data systems • Risk reduction campaigns and strategies • Expensive hardware & technology purchases • Unreliable & slow Internet service • Data analysis and reporting to support business growth decisions • Poor Audit grades INVAR Benefits • Fast Response Times • Average Issue Resolution – 17 minutes • First Call Issue Resolution – 94% • Average time to speak to agent: Chat – 7 seconds. Phone - less than 2 minutes • Client's Business Best Interest in Mind – Margin on new hardware purchases – 0% • Strong Compliance/Audit division – 50% findings reduction on 2nd audit, after 1 year guarantee • Long Client Relationships – average length of client relationship 11 years Learn more about us: INVAR.nyc
Year Founded
2003
Social Media
LinkedinFacebook
Industry
IT Services and IT Consulting
HQ Location
69 Stratford Rd Brooklyn, New York 11218, US
Keywords
Business Telecommunications Solution ProviderUnified CommunicationsCall Center PlatformHosted PBXVoIPIncrease business efficiencyCybersecurityManaged Service ProvidervCIOvCTO
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