office manager diploma, social media for business diploma, investment banking, time management, effective business communication, communications in an organisation, different leadership attributes and skills, hr essentials, marketing essentials, event management essentials, health and safety essentials, dealing with difficult people seminar, developing self esteem and assertiveness seminar, facebook for business, twitter for business, instagram for business, pinterest for business, social media strategy for business, blogging for business, video for business, search engine optimisation for business, fire marshall, microsoft powerpoint version 2013, microsoft outlook version 2013, expenses, google website tools