RelateCare is a patient engagement solutions organization that specializes in patient access and clinical communication solutions.
RelateCare began as a joint venture in 2013 between Rigneydolphin, a leading Irish based contact center company with over 25 years contact center experience and the Cleveland Clinic U.S., following a relationship which began in 2009. By combining Rigneydolphin’s excellence in contact center management and Cleveland Clinic’s expertise in healthcare delivery the company was formed to help healthcare organizations provide bespoke contact center solutions including appointment scheduling, authorizations, refferals, patient outreach, nurse triage and post discharge call back programs from their patient coordination centers in Cleveland, and Waterford, Ireland. For more information visit www.relatecare.com.
Industry
Outsourcing and Offshoring Consulting
HQ Location
10,000 Cedar Avenue
Cleveland, Ohio 44106, US
Keywords
Healthcare Contact Center Design and OutsourcingWorkforce OptimizatioCentralized Appointment SchedulingPatient Access StratagiesHealthcare ConsultingNurse TriagePost Discharge ProgramsSmoking Cessation ProgramClinical and Wellness ProgramsAuthorizations