Topiq by Inviz Labs is a cutting-edge, AI-powered Search and Experience platform designed to revolutionize how companies interact with their customers and employees. Leveraging the latest in generative AI technology, Topiq offers specialized solutions tailored to enhance e-commerce operations, boost employee engagement, and optimize customer support.
Our Offerings:
Topiq Commerce:
Product Discovery: Topiq Commerce provides a GenAI-powered search and discovery platform that enables e-commerce companies to efficiently manage merchandising, product promotions, ranking logic, attributes, and facets.
Business Impact: Experience up to a 10% increase in revenue per visit and a 30% boost in customer engagement with our intuitive and intelligent platform.
Topiq Workplace:
Employee Productivity Enhancement: Topiq Workplace offers a Retrieval-Augmented Generation (RAG) assistant powered by Gen AI, providing personalized support to employees and unifying fragmented sources of knowledge. Lesser time taken in searching for relevant data leads to heightened productivity and improved engagement.
Productivity Gains: Companies using Topiq Workplace can see up to a 45% decrease in search time and a 30% increase in overall employee productivity.
Topiq Assist:
Customer Support Optimization: Topiq Assist delivers powerful RAG agents to enhance self-service success rates and reduce the volume of customer support cases.
Support Efficiency: Achieve up to an 80% success rate in self-service and a 40% reduction in customer support cases, resulting in higher NPS scores, better customer retention, and lower support costs.
By integrating Topiq into your business operations, you can unlock new levels of efficiency, engagement, and customer satisfaction. Join us in transforming the future of e-commerce, employee engagement, and customer support with the power of generative AI.