Training, Consultancy and Research. Training istitution providing courses in Business Management, Human Resource management, Public Administration and Information Management. The expertise of IDM's faculty is available to local and international organisations wishing to improve management performance. The services can be used to help design and improve management procedures within an organisation, prepare and deliver customer tailored training to an organisation's managers and staff, conduct feasibility studies, conduct marketing research, and provide general advice and guidance at all levels of the organisational structure. IDM has traditionally conducted consultancies in the BLS countries but, in recent years, these services have been used throughout the SADC region. The expertise available from the Institute's faculty is extensive, covering a broad range of subject areas.