Mplus Turkiye, one of Turkey's largest independent outsourcing providers, was founded in 2000 in Istanbul. In January 2020, Mplus Turkiye became a subsidiary of Mplus Group which is a group of companies operating under three pillars BPO, Technology and Consultancy. Mplus is serving to 300 brands of 57 countries in 33 languages, at 49 different locations in Turkey and Europe, with a total of 13.000 employees. Approximately 8.000 people work for Mplus Turkiye, the largest member of Mplus Group. Mplus Turkiye provides its partners with the most appropriate CRM, AI-based robotic process automation projects and solutions, all developed with the state-of-art technology, in R&D Center of Mplus. Mplus Turkiye also ensures 24/7 uninterrupted technical support for all products and services provided. Having managed so many successful “Customer Services”, “Customer Experience”, “Collections Management”, “Social Media” and “Backoffice Management” projects in Turkey for years, Mplus continues to lead the industry with a new generation Customer Management and Satisfaction approach.