LEONI started in 1989 as a company specialized in design and production of promotional items. Over the years LEONI has increased its competence and versatility through the use of highly skilled internal and external cooperators, becoming a leading company for 3D figurines and scale model kits area. LEONI quality policy has been developed to reach and fulfill the following objectives: • To study and analyze its customer business area on the global market in order to propose strategically winning ideas • To always provide the best items possible, both in terms of quality and appeal. This trough use of selected reliable suppliers with whom LEONI has already developed years-lenght relationships. • To provide utmost attention to customers’ needs during each project definition and development, in order to help and indicate the most appropriate solution for any possible question or problem • To pursue total transparency with its customers through clear and complete definition of all supply’s details • To ensure, in case of toys, absolute compliance to safety standards and regulations • To fulfill customer demands without mistakes • To guarantee agreed delivery time • To solve any possible customer complaint fastly and efficiently