Transfer Travel is a passionate and caring business birthed from personal experiences, who aim to provide a seamless solution for people stuck in unfortunate situations and need to sell their tickets, vouchers, hotel bookings, holidays and more. The business started when our founder identified a gap in the market after needing to alter hotel details for a booking. He discovered that it was possible to go straight to the hotel and change the names of the booking, after a difficult process with booking.com he also found that people were listing tickets etc on sites like eBay and thought that one hub/marketplace dedicated for reselling tickets, holidays and vouchers would be effective. From there, Transfer Travel was born.
Every listing has a story behind it, often an emotional one, and Transfer Travel want to make the process of transferring tickets, hotels etc a simple and stress-free experience and as an ethical and sustainable company where listings must be face-value or less, buyers are never neglected. The business model works by listing your travel for free, we only charge a small percentage when you sell your travel, no sale, no commission. Listings include accommodation, flights, holidays, festivals, vouchers, and cruises.
At Transfer Travel we strongly believe in our core values Trustworthiness (we deliver secure, private, and reliable experiences based on years of knowledge), Inspirational (we’re inspired by the people and places around us), Transparency (we operate openly and foster Transparency), Responsible (we’ve set up more sustainable goals for the future. Let’s make our planet a more sustainable place to live) and Costumer centric (we are costumer obsessed). As well as our values, our mission statement reflects on how to turn a negative experience into something positive, where both sellers and buyers are happy “As the largest online travel marketplace, we exist to bring people together with the same problem and provide a solution”.