Catalytic Claim Services manages property catastrophe claims on programs underwritten by Catalytic Risk Managers and NALICO General Agency. Catalytic Claims Services, Inc is a member of the DUAL North America, Inc. group of companies. DUAL North America is a leading Specialty Program Manager in Property, Casualty, and Financial Lines. At DUAL, our clients are the most important part of our business. With offices in 14 locations across the US, we have an expert underwriter wherever you are