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Sibusiso Mkhasibe
Customer Operations Manager at Seacom
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Work Experience
Customer Operations Manager
Oct 2022 - Present · 2 years and 2 months
Service Manager
Feb 2022 - Sep 2022 · 7 months
Service Level Analysts
Sep 2020 - Feb 2021 · 5 months
Company Details
51-200 Employees
Originally envisioned by a group of African investors in 2007, SEACOM is a privately owned and operated pan-African ICT enabler, offering a best-in-class quality of service international network. The funding and development of Africa’s first broadband submarine cable system along Africa’s eastern and southern coastlines heralded SEACOM’s entry into the African ICT landscape. With it, having gone live in 2009, SEACOM introduced several of Africa's most underserved, otherwise land-locked nations to affordable, world-class bandwidth. It was the start of SEACOM’s commitment to Building the African Internet – a commitment that hopes to eventually see African internet experiences characterised by high-speed broadband, negligible latency, interconnected African markets and a pervasiveness of local content. SEACOM is not only passionate about encouraging growth through enabling ICT, but has committed its extensive operational know-how, bundled backhaul, open access points of presence and global partnerships to offer a range of resilient and scalable network solutions. Ranging from flexible Ethernet services, to express IP Transit capabilities and accessible internet connectivity, SEACOM is capable of providing bespoke customer packages catering directly to customer requirements. This suite of reliable, secure and cost-effective high-speed connectivity and cloud products provide our customers with the ability to grow their business, whether SMEs or Service Providers, both locally and internationally. SEACOM also sees the largest hindrance to cloud adoption in Africa as an issue of connectivity. Our solution to this is twofold: to offer competitive connectivity solutions, as well as a comprehensive bouquet of cloud solutions.
Year Founded
2009
Social Media
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Industry
Telecommunications
HQ Location
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Keywords
Private LineGlobal IP TransitAfrican IP TransitEthernet & Remote Peering
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