SD
Shrutika Desai
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Work Experience
N/A
Jun 2021 - Present · 3 years and 7 months
N/A
Oct 2020 - Mar 2021 · 5 months
N/A
Feb 2020 - May 2020 · 3 months
Company Details
51-200 Employees
Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price. Today, clients worldwide trust Sogolytics with their most sensitive data as they investigate customer experience, employee engagement, and more. Our experience management platform was developed to fuel business growth by providing real-time, actionable insights for a wide range of organizations across industries. SogoCX is a comprehensive system for enhancing every aspect of an organization's customer experience. This means improving conversion rates, streamlining data management, and understanding customer needs to drive return on investment. With SogoCX, organizations leverage touchpoints to measure key metrics such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). SogoEX helps organizations gather, analyze, and leverage data to transform the employee experience. The software was designed to allow HR and company leadership to drive organizational change through employee engagement, support an exchange of ideas, and to provide a secure space for honest feedback. From designing and distributing questionnaires to turning analysis into insights, the Sogolytics platform seamlessly automates data collection and informs your most important decisions. Sogolytics sets itself apart from competitors through its consistently high user ratings, second-to-none reporting engine, industry-leading data security, and 24/7 customer support.
Year Founded
2013
Social Media
LinkedinFacebookTwitter
Industry
Information Technology & Services
HQ Location
2291 Wood Oak Drive Herndon, VA 20171, US
Keywords
Enterprise Feedback ManagementCustomer ExperienceEmployee ExperienceCustom Survey DesigAdvanced Survey AnalysisCustomer SupportData AnalysisCustomer Journey MappingCustom BrandingProject Management
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