Maggard Information Associates Maggard is the quintessential customer service business. We are a New York State DMV Direct Link Partner and Licensed and Bonded Private Service Bureau. Our business model was built around the needs of our customers. Our customers don’t wait on hold, speak to professional knowledgeable associates and get fast answers to questions. Our goal is to create a memorable experience for our customers. Maggard's computer’s are directly connected to the New York State Department of Motor Vehicle computer system. We process titles, registrations, license plates and liens in house. Our clientele includes a variety of businesses associated with the automotive industry such as financial institutions, automobile dealerships, auto repair shops, auto auctions and insurance companies. We’ve been in business since 1977 and are located in Albany New York.