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Shelby Silverman
Senior Manager, Customer Success at Sevenrooms
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Work Experience
Aug 2016 - Present · 8 years and 4 months
Senior Manager, Customer Success
Aug 2019 - Present · 5 years and 4 months
Customer Success Manager
Aug 2016 - Present · 8 years and 4 months
Global Banking And Markets Campus Recruiter
Aug 2015 - Jul 2016 · 11 months
Company Details
201-500 Employees
SevenRooms is a marketing and operations platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife, and entertainment clients in more than 1000 cities worldwide, including: Marriott International, Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Jumeirah Group, Hilton Hotels, The Cosmopolitan of Las Vegas, Harrods, Wolfgang Puck, Michael Mina, José Andrés Group, LDV Hospitality, Union Square Hospitality Group, Australian Venue Company, Altamarea Group, AELTC, The Wolseley Hospitality Group, Zuma, Live Nation and Topgolf. Headquartered in New York City, SevenRooms employs 350+ team members across offices in the U.S., U.K., Dubai, Australia, Singapore, and Hong Kong. SevenRooms has been recognized as a top employer for its people-first approach by publications such as Inc. Best Workplaces (2023, 2022, 2020), Inc. 5000 (2023, 2022), Built in Best Places to Work NYC (2023, 2022, 2021, 2020) and more. We invite you to take a seat at the table where we’re empowering operators to own, analyze, and optimize every step of the guest journey, enabling a more data-driven approach to hospitality.
Year Founded
2011
Social Media
LinkedinFacebookTwitter
Industry
Hospitality
HQ Location
386 Park Ave S 8th Floor New York, NY 10016, US
Keywords
HospitalitySoftwareTechnologyInternetLuxuryConciergeHotelsRestaurantsPrivacyBrand Management
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