SK
Shanmugaraj Kalyanasundaram
Technical Account Manager at Freshworks
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Work Experience
Technical Account Manager
Feb 2024 - Present · 11 months
Technical Support Engineer
Dec 2018 - Mar 2023 · 4 years and 3 months
Technical Support Analyst
Aug 2011 - Jul 2014 · 2 years and 11 months
Company Details
5001-10000 Employees
Freshworks (NASDAQ: FRSH) provides people-first, AI service software to deliver exceptional customer and employee experiences. Trusted by 68,000+ organizations worldwide. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 67,000+ customers, including s American Express, Bridgestone, Databricks, Fila, Nucor, and Sony.
Year Founded
2010
Social Media
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Industry
Software Development, Software, Computer & IT, Software, business intelligence, Information technology (IT) and Internet, IT, Internet, R&D, Enterprise application software (EAS)
HQ Location
2950 S Delaware St Suite 201 San Mateo, California 94403, US
Keywords
Customer Support SoftwareHelpdeskWeb 2.0SaaSSupport Ticket SystemWeb Based Support Ticket SystemCRMITSMApplicant Tracking SystemConversion Optimization Suite
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