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Shane Marcroft
Customer Service Representative at Cymphony
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Work Experience
Customer Service Representative
Sep 2021 - Present · 3 years and 4 months
Customer Service Agent
Apr 2019 - Nov 2021 · 2 years and 7 months
Account Manager
Sep 2018 - Mar 2019 · 6 months
Company Details
51-200 Employees
We are Cymphony, the UK's premier clinic communications partner, specialising in telephone answering, diary management, and business support services exclusively for clinics and healthcare providers. With a real passion and focus on improving patient care and clinic efficiency, our UK-based team of experienced virtual PAs becomes an extension of your practice. At Cymphony, we truly recognise the challenges that come with managing a clinic—balancing patient care, administrative tasks, and new enquiries. Our expertise lies in healthcare and clinic call handling, ensuring your appointments are secured while delivering an exceptional customer experience. Built on Trust, Powered by Teamwork, Driven by Care, Defined by Simplicity.
Year Founded
2004
Social Media
LinkedinFacebookTwitter
Industry
Telecommunications, Telephone answering services, Postal services, telecommunications, radio and television, Leisure & Tourism, Direct marketing services, Services to businesses, Business Services, Telemarketing services
HQ Location
The Dovecote Crewe Hall Farm Buildings Crewe, Cheshire CW1 5UE, GB
Keywords
Telephone AnsweringDiary ManagementOrder processingNumber provisioWebchatVirtual PAWeb ChatOutsourced ContactCall Answering
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