SG
Shadi Ghanem
System Administrator at Verint Next It
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Work Experience
System Administrator
Oct 2008 - Present · 16 years and 2 months
Company Details
51-200 Employees
Next IT is a Verint Company. We provide an artificial intelligence (AI) suite of tools, technologies, algorithms, and conversational AI solutions that deliver best-in-class Intelligent Virtual Assistants (IVAs) focused on improving customer experience, boosting revenue and lowering costs for the Global 5000. Next IT supports Enterprise intelligence and automation initiatives by delivering real-time, contextual, and secure, automated conversations for customer and workforce engagement, across any digital and voice channel. The Alme® Platform by Next IT puts your business in the driver’s seat of AI, by supporting rigorous Enterprise processes and policies so that you control and manage the growth, knowledge, experience, and integrations of your IVA. The result is a manageable solution that spans across your business to understand complex questions, integrate with different data sources, and take action for users to deliver the right outcomes on any device or interface Next IT-Verint is headquartered in Spokane, Washington. Learn more at http://www.nextit.com.
Year Founded
2002
Social Media
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Industry
Software Development
HQ Location
12809 E. Mirabeau Parkway Spokane Valley, WA 99216, US
Keywords
Enterprise-class IVAsWeb Customer ServiceNatural LanguageHuman Emulation TechnologyNatural Language ProcessingArtificial IntelligenceCognitive TechnologyConversational A.I.AI PlatformNLP Technologies
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