SD
Serkan Deniz
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Work Experience
N/A
Mar 2021 - Present · 3 years and 9 months
N/A
Sep 2017 - Mar 2021 · 3 years and 6 months
N/A
Sep 2016 - Sep 2017 · 1 years
Company Details
11-50 Employees
Since its foundation in 2014, INNTHEBOX has been an independent local leader in providing reliable solutions by combining data, up-to-date technical knowledge and business expertise on CRM and related platforms. “Customer Centered Digital Transformation” Our company adds innovative values to business processes, employee and customer satisfaction, and information technology infrastructures throughout the life cycle of our customers' products and services. AS INNTHEBOX; We have created a team that worked in the CRM project since Microsoft Dynamics 365 arrived in Turkey in 2004. As a team, we have experienced, 500+ projects so far on Microsoft Dynamics 365. We also have been honored with Cloud Business Solutions Partner of the Year. We focused on people-oriented approach. We make our innovative solutions, configured processes on the principle of continuous improvement and the services provide to our customers rapidly developed, simplified and sustainable with the latest technologies. AS OUR SPECIALTIES: - Data Management - Providing data management solutions in terms of data modeling, data accuracy, customer segmentation services and also merging data from different data sources. - Channel Optimization - Utilizing customer information by using either omnichannel or multi-channel services. - Loyalty & Campaign Management Systems - Creating customer loyalty solutions for both internal/external customers including coupon systems, KPI management systems or digital card processes. - Orchestration - Enabling end-to-end communication within the data flows and business process workflows. - B2X Digital Solutions - Providing B2B/B2C etc. multi-channel mobile, web solutions while maximizing efficiency. - Business Intelligence/Forecasting/AI - Designing and automating data flow process while providing instant reporting services, forecasting and AI.
Year Founded
2014
Social Media
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Industry
IT Services and IT Consulting
HQ Location
Altunizade Mah. Kısıklı Cad. No.4 Altunizade Sarkuysan Plaza İstanbul, Üsküdar 34662, TR
Keywords
Web Based ProgrammingCustomer Experience ManagementTechnology ConsultancySoftware DevelopmentMicrosoft Dynamics 365Customer Relationship ManagementOmni-ChannelContact Center AutomatioDigital Customer ExperienceLoyalty Management
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