John Lee Insurance is a Texas-based insurance agency with a main office in DALLAS and two branch offices in ALLEN and HOUSTON. We have a professional and energetic team that specializes in Auto, Home, Commercial, Health and Medicare. Our business philosophy focuses around displaying integrity through all of our work, acknowledging the customer’s rights and helping them understand their coverage. We also provide quality suggestions and servicing to the policies. John Lee Insurance Agency’s size is by no means the largest insurance broker in the United States or Texas, but you will not find another agency so focused on customer service and the true desire to build a relationship with each customer. Every customer that contacts us receives quality risk management tweaked specifically to meet their needs and match the unique circumstances of their case. In addition to our experience and professionalism, we are also willing to give all customers extended service for claims. In the case of any claim we ask the customer to contact us ASAP. We will arrange one of our qualified personnel in the office to assist with the whole process. They will be involved with helping you obtain a reasonable payout from the insurance company in a step-by-step manner. You no longer have to be afraid of the insurance company's 1800 telephone number, hold times, voicemails, and unintelligible pre-recorded options or hard to reach representatives. We are only one call away and are happy to help! We continue to track the claim for our customers throughout the process and will not close your file in our office until the insurance company approves and completes the claim.