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Sean Mulkern
Services Helpdesk Manager at Indepth Managed Services
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Work Experience
Dec 2016 - Present · 8 years
Services Helpdesk Manager
Jun 2022 - Present · 2 years and 6 months
Senior Services Coordinator
Sep 2019 - Jul 2022 · 2 years and 10 months
Services Coordinator And Fleet Manager
Dec 2016 - Jul 2022 · 5 years and 7 months
Company Details
1001-5000 Employees
Established in 1978, Indepth Managed Services provides commercial cleaning services on a national scale. The business is built on an exceptional reputation of delivering reliable, efficient and quality cleaning services utilising the latest operations and communications technology, and this is demonstrated by an impressive client portfolio. Regardless of the size of the cleaning requirements, from a single cleaner to multi-site contract, Indepth works hard with clients and suppliers to ensure a consistent, professional and personal approach to provide a value for money cleaning service in all commercial sectors. The strength of the business is built around an effective management team, supported by highly trained Cleaning Operatives and a dedicated UK Hub, totalling over 1500 employees. With specialist teams who focus on Health & Safety and the environment, Indepth guarantees unrivalled enthusiastic commitment to excellence, combined with passion and drive for customer satisfaction, innovation and providing tailored managed services. Indepth's UK Hub is at the heart of its operation, providing essential support to the internal and external workforce. The centre co-ordinates day-to-day scheduling and deployment of resources, using the latest business technology and management tools. Monitoring of all services across contracts is available in real time, enabling productivity, performance and contract reviews to be delivered to client expectation. The UK Hub is built around a central customer relationship system, which is used to develop and enhance the contract database, enabling management of service and recruitment provision. Professional Contract Coordinators manage incoming enquiries via our dedicated client and cleaner telephone lines. They record and manage all correspondence centrally and action via our Intouch system.
Year Founded
1978
Social Media
LinkedinFacebookTwitter
Industry
Facilities Services, Cleaning, industrial, Cleaning, Business Services
HQ Location
Leonard House 308 Winwick Road Warrington, Cheshire WA2 8JE, GB
Keywords
National Cleaning & Support ServicesCommercialHealthcareRetailWindow CleaningIndustrial CleaningCleaningContract CleaningOffice CleaningPest Control
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