Shepherd™ is the first and only NetSuite-native, mobile-enabled field service management and preventive maintenance management solution. Shepherd also manages Health & Safety Compliance.
With its computerized maintenance management system (CMMS) it helps the customer to easily manage and maintain both customer assets in the field or internal fixed assets:
- Transfer contracts into Sales Orders/Service Orders
- Arm service staff with resources in the field
- Monitor, track and, standardize service report completion and delivery
- Bucket all service obligations on ‘easy to read’ dashboards
- Create service histories for all managed customer equipment
- Avoid lost revenue from missed service calls
- Forecast preventive maintenance
- Automate supply chain