ST
Scot Thomas
CEO at Verascape
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Work Experience
CEO
2003 - Present · 21 years and 11 months
1997 - 2002 · 5 years
CEO
1997 - 2002 · 5 years
CEO
1997 - 2001 · 4 years
Company Details
11-50 Employees
Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include: ● Customer Service ● Payments ● Intelligent Call Routing ● Order Processing ● Outbound Notifications ● Virtual Digital Assistant Our self-service solutions are powered by Artificial Intelligence, Real-Time Data Integration, an integrated Knowledge Base, Natural Language Processing, Machine Learning, and Advanced Analytics. We easily and seamlessly integrate with your existing systems, both internal and third-party partners, with minimal impact on your IT resources. Some of the many benefits of working with Verascape include; the highest success rates in the industry, on-demand 24x7x365 reliability, 99.9% uptime, performance-based pricing, and cloud-based redundancy. Verascape is PCI and HIPAA certified.
Year Founded
2000
Social Media
LinkedinFacebookTwitter
Industry
Telecommunications, Computer Equipment
HQ Location
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Keywords
Inbound Automated Customer Service SolutionsAutomated Outbound NotificationsTwo-Way Texting for Customer Service and PaymentsIVR and Mobile Payment SolutionsSelf-Service for Contact Centers
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