Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include:
● Customer Service
● Payments
● Intelligent Call Routing
● Order Processing
● Outbound Notifications
● Virtual Digital Assistant
Our self-service solutions are powered by Artificial Intelligence, Real-Time Data Integration, an integrated Knowledge Base, Natural Language Processing, Machine Learning, and Advanced Analytics. We easily and seamlessly integrate with your existing systems, both internal and third-party partners, with minimal impact on your IT resources.
Some of the many benefits of working with Verascape include; the highest success rates in the industry, on-demand 24x7x365 reliability, 99.9% uptime, performance-based pricing, and cloud-based redundancy. Verascape is PCI and HIPAA certified.