HardTalk is a fully blended, customisable, certified, modular programme designed to help individuals and teams have difficult conversations more effectively. It’s this format which helps ensure it’s “sticky” so that you don’t waste your time, energy, money and political capital. Instead, you get real attitude and behavioural change. Using extensive research and neuroscience techniques, it explores the reasons behind the way we behave when communicating and demonstrates how to resolve conflict and affect change - even in the most diverse organisations. Despite caring about making good, implementable decisions that improve organisational growth, many people still don’t speak up – in fact, 70 percent of people when faced with conflict choose to ignore it. Through the programme, participants discover why we’d rather ‘put up’ instead of ‘turn up’ and how our natural instinct to ‘speak louder’ is far less important than ‘listening hard’. Whether you need to tell a colleague they smell bad, that your boss’s approach is ineffective, or any other type of HardTalk you have experienced, the HardTalk Training Programme will teach you the skills you need to succeed at the conversations that make all the difference.