The hospitality industry is very competitive and today’s diners have a higher set of standards. Our operations believe in “Street Level Priorities,” which is a multi-level, multi-discipline program that compels us to respect and compete for each traveler’s “choice” to dine with us as if we had the same level of competition as on the street. Among other things, this means providing highly desired and value-driven dining options.
An enticing atmosphere is the first thing an airport guest notices. Although location and convenience is generally the primary motivator for food and beverage, an unwelcoming façade will stop any hesitant traveler. Aero Service Group ("ASG") strives to create a welcoming, clean, enjoyable and functional space for travelers, employees, and guests at all of our locations. Keeping to corporate specifications of our franchise partners is important in the development of a location, but upkeep and follow-up is crucial to maintaining expectations.
ASG also believes that it is our responsibility to give back to the communities where we do business. Through reduced and/or free services or purchasing tables at charity functions, Aero Service Group has given thousands of dollars to organizations such as the USO, VFW, Susan G. Komen Breast Cancer Awareness, Children’s Hospital and the MSP Airport Foundation. In addition, we encourage and support our staff’s participation in activities that benefit our local communities. We also reach out to our food and beverage vendors to incorporate their organizations in giving back.
The dedication and longevity of ASG’s management team has allowed the company to grow and develop using the best practices in the hospitality field while tailoring it to the demanding atmosphere of an airport. With over 90 years of combined experience in the Food & Beverage industry, we have successfully developed, marketed, operated and managed national, regional and local full- and quick-service brands.