Acqueon is the leading Customer Engagement platform enabling BIG revenue generation and revenue recovery outcomes for B2C enterprises. The platform is comprised of an advanced outbound Campaign Manager plus real-time agent guidance & coaching with AI-powered Call Summarization. Acqueon integrates with all leading Contact Center solutions, as well as Salesforce, Epic EHR & many other widely used systems of record.
Using the platform’s omnichannel campaign orchestration and analytics, customer-obsessed enterprises are empowered to make the transformative shift from reactive to proactive customer, patient & citizen engagement. Acqueon helps organizations maximize the full revenue potential of every B2C interaction via a revenue intelligence engine comprised of predictive analytics, workflow automation & AI.
More than 110,000 agents, advisors, clinicians & sellers use Acqueon to execute over five billion voice & digital interactions annually, powering proactive Sales, Service & Collections strategies for hundreds of the world's largest organizations including Goldman Sachs, US Bank, Centene Corporation, Cigna, Toyota Financial Services, Coca-Cola, Dish Network, Elevance (formerly Anthem), Costco & multiple high profile government agencies.