I help companies develop good customer service employees and keep them longer. These employees make your organization stand out from your competition and retain your customers. Speaking and Training Topic Examples: ➢ Create your Wow and Eliminate their Ow ➢ Dealing with Difficult Customers ➢ If Good Customer Service is Common Sense, Why isn’t it Common Practice? ➢ The 24 Essential Customer Service Nuggets When I work with companies and associations I am able to bring clarity to the key problems or opportunities facing customer service teams. I have proven systems that have worked across multiple industries to help customer service and management teams find ways to differentiate themselves from the competition. Visit www.russdantu.com to learn more about how my training and speaking can help your organization.