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Rudy Asuncion
Director, Human Resources Service Delivery And Shared Services at Transcom
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Work Experience
Director, Human Resources Service Delivery And Shared Services
Dec 2017 - Present · 7 years and 1 months
Head Of Human Resources Operations
Jul 2017 - Dec 2017 · 5 months
tyche consulting rohq
Senior Human Resources Manager
Nov 2014 - May 2015 · 6 months
Company Details
10000+ Employees
Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down.
Year Founded
1995
Social Media
LinkedinFacebookTwitter
Industry
Outsourcing and Offshoring Consulting, Software support services (help desks), Information technology (IT) and Internet, IT, Internet, R&D, Network support services (help desks), Computer systems support services (help desks), Call/contact centre operators, Postal services, telecommunications, radio and television, Leisure & Tourism, Debt recovery/collection services
HQ Location
Hälsingegatan 40, 15th floor PO Box 45033 Stockholm, SE-104 30, SE
Keywords
Business Process OutsourcingCustomer acquisition and retentionCustomer care and technical supportCredit collectionDebt purchaseBack officeLegal servicesMarket research and intelligenceCRM consultingTranslation and interpretation
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