VKALP is young and transparent BPO, operating out of Jaipur, India. We are Rajasthan's largest first generation BPO and currently are a 500+ people company. We provide call center and back office services to our clients in India and overseas. Apart from the BPO business, VKALP is also Rajasthan's oldest training company specializing for BPO professionals. Vision Creating an organization of people with globally competitive skill sets and a zeal to achieve company and client goals. To deliver transparent business support operations using reliable technologies, adaptive processes with stringent focus on quality and standardization. Mission We aspire to provide valuable business support services to our clients in various verticals enhancing their service potential and reducing overall cost of operations through our teams’ flexible and transparent approach. We wish to give each of our clients the “captive” feel in an outsourced environment.