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Rosana Fernandes
Managing Director Brasil - Delivering Remarkable Customer Experience Journeys at Izo
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Work Experience
Managing Director Brasil - Delivering Remarkable Customer Experience Journeys
Nov 2018 - Present · 6 years and 1 months
Chief Executive Officer
Jan 2006 - Present · 18 years and 11 months
espm
Professor
Feb 2004 - Feb 2009 · 5 years
Company Details
201-500 Employees
Izo is a specialized consultancy in Customer & Social Media Experience Management. We develop services and technologies in three business units: Consultancy, Analytics and Technology mainly focused on Multi-channel interactions, Customer Experience Management and Social Media Experience. IZO was founded in 1997 in Spain and its headquarters are in Madrid. It has local presence in Brazil, Chile, Colombia, Ecuador, Mexico, Panama, Peru and Venezuela and is rapidly expanding. Learning more, better understanding the customers, absorbing each project and getting from them the most valuable information already makes IZO one of the leading players in its sector.
Year Founded
1997
Social Media
Linkedin
Industry
Business Consulting and Services
HQ Location
Avenida de la Industria, 4 Alcobendas, Madrid 28108, ES
Keywords
Social mediCustomer ExperienceConsumerAnalyticsTecnologíConsultoríVoice of the CustomerCustomer JourneyContact CenterCustomer Engagement
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