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Ronak Shah
Ambassador at Gorgias
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Work Experience
Ambassador
Jul 2023 - Present · 1 years and 5 months
Chief Executive Officer
Jun 2019 - Present · 5 years and 6 months
Strategic Advisor
Jun 2022 - Present · 2 years and 6 months
Company Details
201-500 Employees
Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 2015, Gorgias began as a two-person team and has grown to more than 250 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices. Today, Gorgias serves 14,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY.
Year Founded
2015
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
611 Mission St San Francisco, California 94105, US
Keywords
EcommerceCustomer SupportOnline StoreCustomer ExperienceHelp DeskLive ChatOrder ManagementCustomer Support AutomatioEcommerce AutomatioShared Inbox
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