Skills
risk assessment, call centers, business continuity, system administration, crisis management, banking, physical security, microsoft office, telephony, credit, avaya, technical writing, nortel, comdial, meridian, meridian mail, cisco call manager, cisco unity, norstar key systems, hpna, microsoft outlook, octel, audix, pac2000, nc4, telephony support, emergency management, opentext, visio, outlook, business analysis, management, risk management, process improvement, leadership, security