Our MissionLabDIRECT LLC was founded with one goal in mind: to streamline affordability and access to reagents and equipment that are essential for educators, businesses, independent researchers, scientists, experimentalist's, and inventors around the country to grow and be successful. From state of the art research labs with massive budgets, to woefully underfunded school districts, no matter where you fall on the spectrum, lower prices and easier ordering on a huge range of high quality lab supplies means you, aim higher, and achieve more than ever before. That's LabDIRECT.Our PhilosophyIn short, we believe in local, sustainable sourcing of our products and treating everyone the way we've always wanted to be treated by businesses. Our stock is sourced entirely from US manufacturers and suppliers, and we do whatever it takes to ensure every single customer walks away with a smile, excited to come back again and again and saying "I wish that's how everyone did business." We don't believein just selling products or making a quick one-time profit; we are looking to develop lifelong relationships with our clients. That has meant always doing what's right, even if it cost us out of pocket now and then, because unless every customer is 110% satisfied, every time, on every order, our job isn't finished, period. If you are ever unhappy with a product or if something is wrong with your order, just let us know and we will ALWAYS do whatever it takes to make things right, no questions asked.That's the LabDIRECT promise.-Richard CarboniOwner/DirectorLabDIRECT LLC