Hi, I'm Rick Bollinger, CEO of Menlo Park Associates, a management consulting firm in Ann Arbor, Michigan. I'm still active in the area of process improvement. I speak at various seminars and conferences of the Project Management Institute, the Doctor W. Edwards Deming Institute, and more. I've been Certified a Project Management Professional and a Six Sigma Green Belt. I helped one medical device company implement SOP's for ISO compliance and get their European CE Mark. As a 21 CFR Part 11 Assessor for Pfizer Research, I audited all kinds of computer systems. For over 8 years I traveled doing process development and project improvement for government and commercial enterprises. I have two degrees from the University of Michigan: a Bachelor's degree in industrial engineering and a Master's degree in computer engineering. Contact me at rick@menloparksoftware.com, or +1-734-662-7752, or click at the very bottom of my web page to schedule your interview. Remember, only a limited number of experts will get a chance to contribute and enjoy this experience. See how many tokens are still available while at the bottom of my web page. I created Menlo Park Associates LLC in 2001 to do the consulting and training necessary to support enterprise software. In 2010 I created Menlo Park Software to define and develop it. What's in Your History Files? ™ Thank you.