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Rich Theurer
Customer Assurance Director at Five9
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Work Experience
Jul 2009 - Present · 15 years and 5 months
Customer Assurance Director
Jan 2019 - Present · 5 years and 11 months
Sales Account Manager
Jul 2009 - Present · 15 years and 5 months
N/A
Jul 2009 - Aug 2024 · 15 years and 1 months
Company Details
1001-5000 Employees
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.
Year Founded
2001
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
4000 Executive Parkway Suite 400 San Ramon, CA 94583, US
Keywords
Unified Cloud PlatformContact Center SolutionsCall Center SoftwareCustomer ExperienceCustomer ServiceSales and SupportPre-Built CRM IntegrationsWorkforce Managementand Quality Management
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