Evolved, End-to-End, Interactive Customer Experience Microlog delivers flexible, reliable, and scalable business communications solutions. Our products and services help you achieve interactive, enhanced customer engagement. We integrate voice, email, Interactive Short Message Service (SMS) text, Interactive Voice Response (IVR), customer knowledge management, fax communication capabilities available anywhere, any time. Whether fully automated, outbound only, or assisted integrated communications, Microlog provides the tools to enable a robust and scalable, multi-tenant, end-to-end customer experience that is cost-effective and incorporates extensive reporting. Our clients span private, non-profit and public sectors. Interactive patient care management, emergency response; Federal, state and local Government services; and enterprise internal and external communications are just a few applications of our managed communications solutions.