Feedback Labs is a non-profit organization that believes people are the best experts in their own lives and they should ultimately drive the policies and programs that impact them. We envision a world where people are empowered with creative, field-tested ways to productively interact with service providers and express their honest opinions about the services they receive. Making people’s voices central to the decision-making process is our end goal, and we believe that it will revolutionize aid, philanthropy, non-profits and government. We achieve our mission through building incentives, tools, and community.