Since 1979, Hoover has grown from its Pennsylvania base to become one of the largest private workers’ compensation management corporations in America. Our services allow our customers to focus on their core products, services, and objectives, while helping them control costs and maintain productivity when a workplace injury occurs. Hoover continues in its foundational commitment to serve the workers' compensation needs of America's insurance carriers, self-insured employers, government entities, and TPAs, growing our business through valuable and lasting service partnerships with our customers.
In 2004, Hoover achieved URAC Case Management certification, and we have maintained that accreditation since that time. In Hoover, customers have a service partner whose business processes are independently evaluated against nationally recognized standards.
Customers are able to select specific services from our complete service line, so as to best meets their needs, while others employ Hoover to provide a full range of services for their claims. In such cases, Hoover is involved from claim origination, providing services that include:
• Medical Case Management
• Vocational Case Management
• Telephonic Care Management
• Direct Injury Reporting
• Cost Containment/Medical Invoice Repricing
• Multiple PPO and Specialty Network Access
• Provider Panel Access
• Medicare Set-Asides, Life-Care Plans and Cost Projections