Collective has delivered more than 6 million hours of consultative and managed services to address the IT infrastructure and data protection needs of many of the world’s largest and most mission critical IT environments. Our customers include the majority of leading product vendors (EMC, Symantec, Commvault, Dell, NetApp, SunGard, VMware, etc.) all of whom come to Collective for deep expertise around deploying their most complex products at their most demanding customers. Along the way, we’ve leveraged the thousands of lessons learned to build the perfect solution for solving the complex and arduous task of managing enterprise scale backup operations – we call our solution RAMP (Remote Auto-Remediation Management Platform). RAMP is a cloud-managed appliance designed around Collective’s unique “Auto-Remediation” engine. Auto-Remediation finds and fixes 70% of potential backup job failures within seconds and without the need for human intervention, thus creating huge leverage for support teams tasked with managing the daily operations of complex backup and recovery environments. RAMP operates on top of all popular backup software variants (NetBackup, Avamar, Legato Networker, etc.). When failures require additional remediation, RAMP escalates within an Expert System interface designed to guide backup operators to the correct solution quickly. Armed with a “Single Pane of Glass” and powerful tools, backup operators can accomplish complex actions without the need for deep product knowledge of each backup software variant. Moreover, our reporting capabilities are unparalleled. The human cost savings are significant and the outcomes are 99%+ backup success in even the most arduous environments. Our culture is built around the Collective Intellect™- the hive mind concept that allows our best and brightest to collaborate, share and learn from every engagement and to use this knowledge to craft ever improving process, methodology and technology.