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Rebeca Reis
Customer Success Analyst at Omnilogic
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Work Experience
Customer Success Analyst
Aug 2022 - Present · 2 years and 5 months
Customer Success Analyst
Feb 2022 - Jul 2022 · 5 months
Analista De Experiência Do Cliente
Jan 2019 - Jan 2022 · 3 years
Company Details
51-200 Employees
Pioneer in Artificial Intelligence, Omnilogic has supported through proprietary technology, the growth of digital operations of leading companies in a large array of segments since 2009. Our solutions on the behavioral, semantic and conversational fronts ensure greater efficiency, speed and scale, enhancing the consumer journey end-to-end. Omnilogic's tools range from catalog management (automation of categorization, filters and product matching) to semantic search. They also include smart landing pages, personalized recommendations, behavioral triggers, conversational interactions and predictions spanning the entire consumer chain. PRODUCTS: ◆ Intelligent Store: A suite offering functionalities based on semantic-behavioral criteria and analysis of contexts in order to recognize consumption patterns, from navigation behaviors, search and other interactions. It enables the automation of strategies for personalization, applying algorithms that establish both correlations and predictions. Its tools automatically convert the main attributes of the products into filters that, combined with behavioral patterns, allow context identification of each individual for better personalized recommendations. ◆ Product Cloud: A suite bringing together functionalities for catalog management, through the automated and continuous structuring of 1P and 3P offers. As a result, the digital experience of the consumer becomes richer and more fluid. Its tools extract product characteristics from unstructured texts and images, allowing a better organization of the information. They add speed and agility both in the sellers onboarding process and in the execution of commercial, marketing and SEO strategies. By providing ease, speed and assertiveness in day-to-day actions, they generate operational gains: automation ensures not only cost reduction, but also an increase in quality, thus improving ROI. CLIENTS: Avon, B2W, Bradesco, C&A and Magazine Luiza, among several others.
Year Founded
2009
Social Media
Linkedin
Industry
IT Services and IT Consulting
HQ Location
Rua Levindo Lopes 357 Savassi BR,Minas Gerais,Belo Horizonte,30140-170
Keywords
Semantic IntelligenceDeep LearningRetailE-CommercePersonalizationCognitive EngineeringPersonalizatio
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