North End Teleservices is a state of the art contact center provider founded with a strong belief in urban development. Our mission is for local communities and residents to fully participate in and realize the benefits that come from community development and revitalization projects. We believe this is best achieved through the creation of jobs and sustainable career paths within urban communities. Our experience in the industry has shown that clients are often subjected to a one-size fits all approach. There is a gap between how they want to partner with their contact center vendors and how they are serviced. We have a unique opportunity to have a high degree of focus on customization of client programs, quality assurance and our client relationships. We can close that gap and truly operate as a business partner and extension of the company operations. Offering the flexibility of both shared and dedicated services in a multi-channel environment, North End Teleservices specializes in Insurance, Healthcare, Travel and Hospitality, Financial and Retail sectors.