RN
Raymond Ngo
Technical Support Analyst at Alida
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Work Experience
Technical Support Analyst
Jan 2022 - Present · 3 years
Personal Lines Insurance Broker
May 2019 - Jan 2022 · 2 years and 8 months
Boutique Manager
Feb 2018 - Apr 2019 · 1 years and 2 months
Company Details
501-1000 Employees
Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth. That’s why Alida created its Total Experience Management Platform; a comprehensive CX solution powered by a highly-engaged, verified, always-on community of your most engaged customers that fuels sustainable business impact. With Alida, innovative companies like HBOMax, Adobe, Lululemon and LinkedIn can anticipate their customers' ever-evolving needs to make better decisions, build long-term relationships, and grow businesses that stand the test of time. Over 176 million people globally have used Alida's Total Experience platform to inform over 60,000 customer experience initiatives. Join us on our mission to put truth into action at www.alida.com and @alidaTXM.
Year Founded
2000
Social Media
LinkedinFacebookTwitter
Industry
Software Development, Research, general, Research and testing, IT, Internet, R&D
HQ Location
365 Bloor St E Fifth Floor Toronto, Ontario M4W 3L4, CA
Keywords
Customer experienceCustomer InsightCustomer FeedbackCustomer CentricCustomer JourneyCustomer SatisfactionConsumer InsightMarket ResearchVoice of CustomerMarketing
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