King Fahad Specialist Hospital Dammam (KFSH-D) is a tertiary referral hospital situated in Dammam & committed to serve the healthcare needs of the eastern province in Saudi Arabia. KFSH-D's core competency services are Oncology, Multi-Organ Transplant, Neurosciences and Genetics and Metabolic diseases. Mission: To provide Compassionate quality healthcare integrated with education and research. Vision: To be the leading center of excellence in specialized healthcare. Values: Collaboration Accountability Compassion Commitment Integrity KFSH-D Strategic Goals: GOAL 1 – Pursue high quality outcomes in patient care with high patient satisfaction levels GOAL 2 – Develop effective leadership GOAL 3 – Improve workflow process GOAL 4 – Develop a learning organization GOAL 5 – Develop effective communication