The Service Lab is dedicated to helping you achieve superb business results through its experienced hands-on approach to people development and training, concept implementation, operating procedures, branding and strategic planning. The Service Lab is built on the belief that exceptional hospitality service is warm, attentive, passionate and well informed. We believe in developing dynamic, cohesive teams and using complementary skill sets to bring the best out of one another to the benefit the establishment. It’s not just about staff, but big picture hospitality philosophy.