Castel Communications helps contact centers achieve operations milestones through proactive compliance and best practices built on actionable data. We support our contact center partners with a suite of multichannel solutions to provide communication touch points that include Predictive/TCPA Dialing, IP PBX, Email, SMS, Chat, Social Media and Speech Analytics.
Software Development, Supply Chain Management Software, Software, Other, Systems Software, Spreadsheet Software, Business Intelligence Software, CAD Piping Software, Operating Systems Software, RFID Inventory Control Software
HQ Location
Buffalo, NY 14225, US
Keywords
Predictive Dialer: Castel ConnectsDigital Voice Recording: Castel TrackerAgent ONLY Manual Dial Platform: Castel CallSelectVoice and Speech Analysis: Castel DetectReal-Time Business Dashboard: Castel CompassTCPA Complaint DialerOutbound IVRIP Based Business Phone SystemOrganization